such as by immediately incorporating improvements requested by customers

kosipoy770

On the other hand, "customer success" must also lead to successful experiences for clients. What issues does the client have and what kind of human resources can solve those issues? Even after filling in the human resources, I always keep thinking about whether the client's problems could be solved by filling them with human resources. Of course, I often hit a wall, but the scale of Workship has gradually grown, and I'm enjoying being able to contribute to the growth of the services I'm involved with. In the past, one of my clients was a real estate company. After repeated interviews with the client, we found out that they had a sense of the issue of wanting to DXize their management and business processes, so we used Workship to find several freelancers who could solve that issue.

I was hired. As a result, the people hired were working well within the client, which led to solving the company's problems. I received a voice of gratitude from a company saying, ``It was because of Mr. Takagi's interview with me,'' and I felt a sense of accomplishment as Phone Number List a customer success customer. -Please tell us about your current team and working environment. Although the customer success team is small (as of September 2021) with only three people, we have created an environment where it is easy to express opinions and where information is shared thoroughly. It's not just customer success, but all of the divisions in charge of Workship get along very well.





Of course, this is not about familiarity, but rather a ``good relationship'' that allows us to work hard together. The development team has technical capabilities and works in an environment where it is easy to collaborate. What you should try now to become an “indispensable human resource for GIG” -Are there any issues you are currently facing? This is partly due to the effects of the coronavirus pandemic, but the issue is that client activity has slowed down and the number of published projects is sluggish. This is due to the lack of work to begin with due to the coronavirus pandemic, and the increase in the number of so-called "dormant companies," which are companies that have registered once but have not recently used Workship.